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Nike Store UK Online

Return And Exchange

Return

We want you to be completely satisfied with your purchase, If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). Here's what you need to know if you want to return an item :

1. From the date of purchase customers are provided 30 days* to attempt a return.

2. After 30 days*, items may not be returned for any reason.

3. The merchandise should be in unworn conditions.

4. Orders must be returned to the address we gave you!

5. Shipping charges are not refunded for return items.

When an original receipt is presented, returns of unused/unworn goods are eligible for a full refund via the original method of payment. Defective items can be returned at any time.

Once the order has been processed for return you can expect a refund based on your original form of payment. Please review the timelines provided to receive your refund. An email confirmation will be sent notifying of you that the credit has been processed. Your shipping charge will also be refunded If our store has mistakenly sent you the wrong items or the item is defective.

 

Exchange

If you change your mind about the products you have purchased from us, we will offer you the rights to exchange, subject to the following conditions :

1. Items must be returned within 30 days of purchase with the original receipt or other proof of purchase;

2. You must provide your name and address;

3. The returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.

 

Note: Please contact our customer service before submitting a refund or exchange.